Refund & Returns Policy

Welcome to Alnafay Store, your premier destination for Multiple Products. Our commitment is to ensure your satisfaction. Please acquaint yourself with our distinct refund policy below:

1. Return Period

You have 7 days from the date you receive your item to initiate a return.

2. Eligibility Criteria

To be eligible for a return, items must be in the original condition: unworn, unused, unaltered, free from any scents such as perfumes or animal hair, with all tags attached, and in their original packaging. A receipt or proof of purchase is required for all returns.

3. Initiating a Return

 Return shipping costs must be borne by the customer and are non-refundable. We recommend using a traceable shipping method as Alnafay Store is not responsible for items lost or undeliverable by the postal service.

4. Refund Procedure

After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days. Note that original shipping costs are non-refundable.

For any questions or further clarification on our refund policy, please contact us We are here to assist you!