FAQs

Frequently Asked Questions (FAQs)

  • What types of leather wallets do you offer?
    We offer wallets made from genuine leather, synthetic leather, and faux leather, all of which are of imported quality.

  • Are your genuine leather wallets fireproof?
    Yes, our genuine leather wallets are fire-resistant, making them durable and safe under extreme conditions.

  • Do you ship internationally?
    No, currently, we only ship within Pakistan.

  • What is your return policy?
    We accept returns within 7 days of purchase. Please ensure the wallet is unused and in its original packaging to qualify for a return.

  • How can I differentiate between genuine leather, synthetic leather, and faux leather?
    Genuine leather is natural and durable with a unique texture, while synthetic and faux leather are man-made, offering a smooth and consistent appearance.

  • Do the wallets come with a warranty?
    Yes, we offer a limited warranty on our wallets to cover any manufacturing defects.

  • What features can I expect in your wallets?
    Our wallets are designed for functionality and style, featuring multiple card slots, cash compartments, and secure zip pockets.

  • Are the wallets packed in gift boxes?
    Yes, our wallets come with premium box packaging, making them perfect for gifting.

  • How can I care for my leather wallet?
    To maintain your wallet’s quality, avoid exposure to water and harsh chemicals. Use a leather conditioner occasionally to keep it soft and shiny.

  • Do you offer customizations for wallets?
    Currently, we do not offer customizations, but we plan to introduce this feature soon!

Orders and Returns

Delivery charges for orders from the Online Shop?

Delivery is free for all orders.

How long will delivery take?
  • Orders are delivered within 3 to 4 working days.

  • Delivery is free for all orders.

  • Our delivery service operates on business days only (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next working day.

  • Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes.

  • Customers will receive an order confirmation email with tracking details once their order has been dispatched.

  • If your order is delayed beyond the estimated time frame, please contact our support team for assistance.